Tecnologies de la Informació i de Xarxes

Management of ICT Systems and Services

Available thesis proposals:

 

Thesis proposals Researchers Research Group

Sourcing of ICT systems and services

We focus on the wider research area of the study of the processes involved in the full set of outsourcing and provisioning processes (analysis, selection, development, deployment, adoption and assessment) of ICT systems and services, by both private companies and public entities.

Thus, our scope covers the initial procurement decisions (i.e. deciding strategies, selecting providers, choosing existing solutions, etc.) and the process of monitoring the deployment and operation of the ICT services (i.e. relationship with providers, controlling strategies, stakeholder roles, project management issues, etc.), among others.

Dr Josep Maria Marco-Simó

Mail: jmarco@uoc.edu

ICSO

Novel approaches for ICT services management and governance

Our interest focuses on the analysis and development of models and methods for managing ICT services, informed by the broad principles of IT governance in the domain of strategic management and planning. That also embraces the design and implementation of technological and organizational solutions from a strategic perspective, as well as the impact on these of data science and artificial intelligence.

Dr Josep Maria Marco-Simó

Mail: jmarco@uoc.edu

ICSO
 
Information systems for emergency management and disaster response
 
This thesis proposal focuses on cases studies about design, implementation and/or use of information systems for emergency management and disaster response. It includes either systems designed specifically to support emergency professionals in crisis and disaster early warning and response, either systems of general purpose used by emergency professionals or other stakeholders (included volunteers, citizens or NGOs) as tools for crisis and disaster early warning and response, such as social media.
 
Research methodologies for these case studies will usually combine qualitative and quantitative techniques.
 
Adrot, A; Grace, R.; Moore, K.; Zobel, C.W. (2021). ISCRAM 2021 Conference Proceedings. 18th International Conference on Information Systems for Crisis Response and Management. Blacsburg, Virginia (USA), May 2021.
Du, Helen S.; Ke, Xiaobo; Chu, Samuel K.W.; Chan, Lok Ting (2017). A bibliometric analysis of emergency management using information systems (2000-2016), Online Information Review, Vol. 41 Issue: 4, pp.454-470, https://doi.org/10.1108/OIR-05-2017-0142
Kuipers, S.; Welsh, N.H. (2017). Taxonomy of the Crisis and Disaster Literature. Risk, Hazards and Crisis in Public Policy, v. 8, n. 4, pp. 272-283.
 

Dr Josep Cobarsí

Mail: jcobarsi@uoc.edu

ICSO
Novel approaches for ICT services management and governance

Our work and interest focuses on the analysis and development of models and methods for managing ICT services, informed by the principles of IT governance and agile operations. To this effect, one chief aim of the group is to come to grips with, and offer solutions to, the main professional problems found in the domain of strategic management and planning of information systems and ICT services.

Dr Josep Maria Marco-Simó

Mail: jmarco@uoc.edu

ICSO